General Hot Water
General Hot Water
About Us

The Difference Is in the Details

At Pelican Waters Hot Water, hot water isn't a side job—it's what we specialise in. We're an owner-operated Sunshine Coast hot water specialist focused exclusively on the installation, repair, replacement and servicing of gas, electric, solar and heat-pump hot water systems. Every job we quote is handled by the same experienced technician, with no call centres, no subcontractors, and no commission-driven sales tactics standing between you and a reliable solution.

Homeowners and property owners across Pelican Waters and the broader Sunshine Coast region rely on us for honest advice, quality workmanship and fast turnaround times when their hot water supply fails. Whether you're dealing with a sudden breakdown or planning an energy-efficient system upgrade, you'll work directly with a licensed professional who understands the local environment, your needs, and the right equipment for Queensland conditions.

Why Trust Pelican Waters Hot Water

Expertise You Can Count On

When your hot water fails, you need more than a quick patch-up. You need a specialist who diagnoses the issue correctly the first time, sources the right replacement parts or systems, and completes the work to industry standards. That's the advantage of working with Pelican Waters Hot Water—dedicated hot water knowledge backed by local service and genuine accountability.

20 Years Experience 1 2

Hot Water Specialists

We don't juggle dozens of different plumbing tasks. Our focus is hot water systems, which means faster diagnosis, better product knowledge, and solutions tailored to your household's actual usage patterns.

Owner-Operated Service

The person who quotes your job is the same person who installs or repairs your system. No middlemen, no misunderstandings—just straightforward communication and skilled workmanship from start to finish.

Licensed & Fully Insured

Every installation, repair and replacement we carry out meets Queensland plumbing regulations and manufacturer warranty requirements. You're protected, and your investment is secure.

Local Sunshine Coast Knowledge

We understand the water quality, climate conditions and common hot water challenges faced by homeowners throughout Sunshine Coast, ensuring the systems we recommend perform reliably in this region.

From Our Founder

Built on Trust, Focused on Results

Todd Petrie Image 2

Todd Petrie

Founder

I started this business because I saw too many homeowners being let down by rushed quotes, oversized systems they didn't need, and repair work that didn't solve the underlying problem. Hot water is one of those essentials you don't think about until it's gone—and when it fails, you deserve a straightforward solution from someone who knows the equipment inside out. That's why I built Pelican Waters Hot Water around specialist knowledge, honest service, and direct accountability.

Every call I take, every system I assess, and every installation I complete is handled with the same level of care I'd expect for my own home. There's no sales pressure, no upselling, and no passing your job to an unknown subcontractor. You get a licensed technician who turns up on time, explains your options clearly, and delivers work that lasts. If you're in Pelican Waters or anywhere across the Sunshine Coast region and your hot water system needs attention, I'd be glad to help.

Our Promise

We commit to transparent pricing, quality workmanship, and follow-up support on every hot water installation, repair or replacement. Your comfort and confidence matter, and we stand behind every job we complete.

Our Approach

We assess your household's actual hot water needs, recommend systems suited to your budget and energy goals, and install or repair them to manufacturer and regulatory standards—without shortcuts or surprises.

Why Choose Us

Trusted, Reliable & Insured

Choosing the right hot water specialist means choosing peace of mind. At Pelican Waters Hot Water, we combine focused expertise with local service and genuine accountability. Whether you're replacing an ageing unit or repairing an unexpected fault, you'll receive professional advice, quality installation, and ongoing support from a team that takes pride in getting it right.

Specialist Hot Water Focus

We work exclusively with hot water systems, giving us deeper product knowledge, faster fault diagnosis, and better recommendations than generalist plumbers who juggle multiple trades.

Full Range of Systems

From gas continuous flow and electric storage tanks to solar hot water and heat-pump systems, we install, service and repair all major brands and fuel types suited to Sunshine Coast conditions.

Fast Emergency Response

When your hot water fails unexpectedly, we prioritise urgent callouts and aim for same-day or next-day service across Pelican Waters and surrounding areas, minimising disruption to your household.

Honest Pricing & Advice

We provide clear, fixed-price quotes with no hidden fees or commission-based upselling. You'll know exactly what you're paying for, and you'll get advice based on your actual needs—not our profit margin.